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FAQ
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Guitar is out of stock?We apologize that the guitar you were interested in is out of stock! We restock our inventory every quarter. We sometimes accept preorders at a discount to ensure you get the exact model when the inventory is replenished. Please reach out to us to ask about what is incoming!
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Removing Pick Guard?Possible, but it will leave drill holes in the body.
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Replacing Grover Tuners (with locking, etc.)?Possible, but it will leave drill holes on the headstock. We are currently researching models that can fit perfectly and give our customers a different option.
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Pickup Specs?We use Alnico pickup. Wounded slowly by acurite CNC. It produces great sound that is organic, warm, and fat.
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SC77 & WLP 750 Difference?The headstock design is different. Fingerboard is ebony for SC77 (harder tone and clarity) and rosewood for WLP (warm and generic tone), but both are great. Jin personally prefers ebony.
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No more 8 string basses and guitars?No, we unfortunately do not carry these anymore.
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Set In Necks?Yes.
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Chrome hardware?Yes, available in some colors only.
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Which models are single coils?Currently, we have the TC4 and Relic. More models may be introduced with single coils.
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Neck shape of AIO?We carry regular necks that are not unique. What will "feel" thin is from our setup. It WILL be smooth.
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Guitars with satin necks?Yes, they are available.
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Fret metal or stainless?Nickel. We don't like stainless because it sound bad and ruins strings. Copper has great sound but it's too weak (this is great on classical guitars; less shredding and fast playing).
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How much is international shipping?These rates may change. We highly recommend you reach out to us about rates if you are ordering from overseas. Shipping to Canada is $69, EU & UK is $100, Australia is $150, and the rest of the world is $110. If you're in South America, please reach out to us for exact rates.
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What is the return and exchange policy?Most minor technical issues can easily be resolved with a short consultation with our team. Please call or email us at jin@allinoneguitars.com. If you wish to return or exchange because you are not satisfied with our product, contact us within 14 days of receipt and we will work something out for you. Shipping charges will apply for both returns and exchanges.
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Visiting in person?Thank you sincerely for taking interest in our shop. We welcome in-store visits between 10am to 2pm PT Monday through Fridays. If there is a specific brand/model you're interested in checking out, please let us know so we can have it prepared for you with the setup.
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Where is AIO factory?Our guitar factory is located in Vietnam. They are an OEM manufacturer for other renowned brands. We vetted the quality of work and chose this specific factory for a reason. We do the re-setup and quality control here in Los Angeles. Our guitars are much more like a custom guitar than a factory product.
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Can cases be included with non-AIO guitar purchases?Yes, this can be arranged. Please inquire us!
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