STORE POLICIES

SHIPPING POLICY

FREE SHIPPING in the United States (excluding Alaska & Hawaii)

 

For international shipping, the following rates apply:
Hawaii, Alaska & Guam - $60
Canada, Puerto Rico & South America - $69
European Union - $100

Australia - $150


*Other International:

Email jinallinoneguitars@gmail.com and we'll let you know.

 

*You will be responsible for paying all taxes/duties.

RETURN/EXCHANGE POLICY

If there are any problems with your guitar, we will gladly exchange it for you. However, many technical problems can be solved at home with our help so please email jinallinoneguitars@gmail.com first.  

 

If you simply do not like the guitar and want to return it, the buyer must pay for the shipping both ways and there will be a 10% restocking fee.

 

Both policies apply within 14 days of receipt.